FREQUENTLY ASKED QUESTION

How long is the order processing time?

We have warehouses both in China, HK, Dubai and Iraq. If your order needs to be shipped from our China warehouse, it will normally take 2-3 days to process due to the time difference and coordination with our international logistics department. Once your order is shipped, you will be provided with a tracking number updated on your order with email notifications. Depending on the location of your final destination, transit time will be around 3-5 business days, plus a couple of days on custom clearance. You will be able to track the entire process via provided tracking number.
What is Shipping Fee and how is it calculated?

Towards the end of your order process, domestic shipping options will be given. For international shipping, we estimated the charges based on the weight of our products, our logistic team ships hundreds of orders daily, and is highly experienced with international shipping, thus the estimate is fairly accurate. Should you have any questions regarding the shipping charges, please email us at info@horinmining.com
Why has my order been canceled?

We typically only cancel orders if no payment has been made after 72 hours, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end.
What countries do you ship to?

We ship to most regions worldwide. Please contact info@horinmining.com for additional shipping questions.

How long is the order processing time?

We have warehouses both in China, HK, Dubai and Iraq. If your order needs to be shipped from our China warehouse, it will normally take 2-3 days to process due to the time difference and coordination with our international logistics department. Once your order is shipped, you will be provided with a tracking number updated on your order with email notifications. Depending on the location of your final destination, transit time will be around 3-5 business days, plus a couple of days on custom clearance. You will be able to track the entire process via provided tracking number.
What is Shipping Fee and how is it calculated?

Towards the end of your order process, domestic shipping options will be given. For international shipping, we estimated the charges based on the weight of our products, our logistic team ships hundreds of orders daily, and is highly experienced with international shipping, thus the estimate is fairly accurate. Should you have any questions regarding the shipping charges, please email us at info@horinmining.com
Why has my order been canceled?

We typically only cancel orders if no payment has been made after 72 hours, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end.
What countries do you ship to?

We ship to most regions worldwide. Please contact info@horinmining.com for additional shipping questions.

How long is the order processing time?

We have warehouses both in China, HK, Dubai and Iraq. If your order needs to be shipped from our China warehouse, it will normally take 2-3 days to process due to the time difference and coordination with our international logistics department. Once your order is shipped, you will be provided with a tracking number updated on your order with email notifications. Depending on the location of your final destination, transit time will be around 3-5 business days, plus a couple of days on custom clearance. You will be able to track the entire process via provided tracking number.
What is Shipping Fee and how is it calculated?

Towards the end of your order process, domestic shipping options will be given. For international shipping, we estimated the charges based on the weight of our products, our logistic team ships hundreds of orders daily, and is highly experienced with international shipping, thus the estimate is fairly accurate. Should you have any questions regarding the shipping charges, please email us at info@horinmining.com
Why has my order been canceled?

We typically only cancel orders if no payment has been made after 72 hours, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end.
What countries do you ship to?

We ship to most regions worldwide. Please contact info@horinmining.com for additional shipping questions.